Privacy Policy
Auriaskin respects your privacy and is committed to protecting your personal information.
We may collect:
- your name,
- email address,
- contact number,
- billing and delivery address,
- order information,
- information needed to process payments through third-party providers.
We collect this information to:
- process and deliver orders,
- communicate with customers,
- provide customer support,
- comply with legal obligations,
- improve our website and services.
We may share information with:
- payment processors,
- courier companies,
- website service providers,
- regulators where required by law.
We do not sell personal information to third parties.
For any privacy-related queries, contact:
- Email: customercare@auriaskin.co.za
- Phone: +27 82 600 3718
Returns and Refunds Policy
Returns and Refunds Policy
If you receive a product that is defective, damaged, or incorrect, please contact customercare@auriaskin.co.za within 7 days of delivery.
For hygiene and safety reasons, skincare products that have been opened, used, or tampered with may not be returned unless defective or unless required by law.
Where a return is approved, Auriaskin may:
- replace the product,
- refund the purchase price, or
- provide another remedy as required by law.
This policy does not limit any rights you may have under the Consumer Protection Act.
Delivery Policy
Delivery Policy
Auriaskin delivers within South Africa only.
- Shipping cost: Free standard shipping unless otherwise stated
- Delivery area: South Africa only
- International shipping: Not available
- Estimated delivery: Within 7 working days
- Delays: Delivery may take longer due to courier delays, public holidays, weather conditions, or outlying delivery areas
Customers must ensure that delivery details are accurate. Auriaskin is not responsible for delays or failed deliveries caused by incorrect information supplied by the customer.
Skincare disclaimer
Use this on product pages and/or in your footer:
Disclaimer: Results may vary from person to person. Auriaskin products are cosmetic products only and are not intended to diagnose, treat, cure, or prevent any disease. Please review ingredients carefully and perform a patch test before use.
Cookie Policy
Auriaskin uses cookies and similar technologies on this website to improve your browsing experience, support website functionality, analyse website traffic, and help us understand how visitors use our site.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve performance.
We may use cookies for the following purposes:
- to enable essential website functions,
- to remember your preferences,
- to analyse website traffic and performance,
- to improve user experience.
By using this website, you consent to the use of cookies to the extent permitted by law. You can control or disable cookies through your browser settings, but doing so may affect the functionality of certain parts of the website.
If you have any questions about our use of cookies, please contact:
Phone: +27 82 600 3718
Footer wording
Email: customercare@auriaskin.co.za
Auriaskin
All prices in ZAR. Auriaskin is not a VAT vendor and no VAT is charged. Free standard shipping within South Africa only. No shipping outside South Africa.
27 Shannon Road, Bedforview, Gauteng
customercare@auriaskin.co.za | +27 82 600 3718
Recommended checkout / website notice
You can also place this near the checkout button:
By placing your order, you agree to our Terms and Conditions, Privacy Policy, Returns and Refunds Policy, and Delivery Policy.